Terms of Sale

Agreement

By placing an order on northerndarts.com, you agree to these Terms of Sale. Northern Darts sells captive-bred dart frog juveniles and tadpoles to hobbyists in the United States.

Live animals

All animals are captive-bred and sold for legal hobbyist purposes only. You are responsible for knowing and complying with any local, state, or federal regulations that apply to keeping dart frogs in your area.

Shipping

• Orders ship Monday–Wednesday from Fairbanks, Alaska via FedEx Priority Overnight to a FedEx hub you select at checkout.
• Expected hub arrival is the next morning (Tuesday–Thursday depending on ship date).
• We monitor weather at origin and destination and may delay or cancel shipments when conditions are unsafe for live animals.
• You must pick up your package at the FedEx hub within 1 hour of arrival with photo ID matching the name on the order.

Live arrival guarantee

If animals arrive deceased and you pick up within 1 hour of hub arrival, contact us the same day with photos and your order number. We will work with you on a replacement or refund at our discretion. Failure to pick up within 1 hour, incorrect hub selection, or providing inaccurate contact information voids this guarantee.

Order changes and cancellations

Contact us as soon as possible if you need to change your ship date or cancel. Once an order has shipped, it cannot be redirected. Cancellations before shipment may be subject to a restocking fee if preparation has already begun.

Refunds

Refunds are issued to the original payment method when approved. Shipping charges are non-refundable once a label has been created except where required by law or covered under the live arrival guarantee.

Pricing and availability

Prices are listed in USD. Inventory is limited and confirmed at checkout. We reserve the right to cancel an order and issue a full refund if an item becomes unavailable before shipment.

Contact

Questions about an order: hello@northerndarts.com or our contact form.